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Cancellation Policy

​Your treatment time has been reserved especially for you. Please advise us with 24 hours prior notice of any changes to treatments, arrival time, wishing to reduce or extend treatments or any other changes you want to make to bookings or treatments via email if
it is more than 24 hours notice or call 07 5475 4999 within 24 hours of booking.

Respectfully, late cancellations or changes incur the full treatment cost or package booking fee and will be charged to the credit card provided and gift vouchers are automatically used for payment of the treatment unless the booking can be refilled by another guest. Without notice, the full charge of your treatment will automatically apply.

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